{"id":9473,"date":"2024-05-17T17:08:30","date_gmt":"2024-05-17T17:08:30","guid":{"rendered":"https:\/\/fidex.com.mx\/our-services\/"},"modified":"2025-05-23T16:57:17","modified_gmt":"2025-05-23T16:57:17","slug":"our-services","status":"publish","type":"page","link":"https:\/\/www.fidex.com.mx\/en\/our-services\/","title":{"rendered":"Our Services"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1729896437885{padding-top: 35px !important;padding-bottom: 80px !important;background-color: #f9f9f9 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”coloresnegros”][vc_column width=”1\/2″ css=”.vc_custom_1611747504132{padding-right: 60px !important;}” offset=”vc_col-xs-12″][vc_custom_heading stripe_pos=”hide” stm_title_font_weight=”700″ text=”Comprehensive Protection for Businesses and Employees” font_container=”tag:h4|font_size:40px|text_align:left|line_height:51px” use_theme_fonts=”yes” css=”.vc_custom_1721673114710{margin-bottom: 40px !important;}”][vc_column_text css=””]At Fidex, we specialize in providing comprehensive insurance solutions that cover both your company\u2019s assets and your employees’ needs. With a personalized strategy, we guarantee robust protection for your assets and optimal well-being for your team, ensuring that every aspect of your business is safeguarded.[\/vc_column_text][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Consultor\u00eda”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Corretaje de seguros y fianzas”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Administraci\u00f3n de cuenta”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Administraci\u00f3n de siniestros”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Control de riesgos”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Tecnolog\u00eda de informaci\u00f3n”][\/stm_icon_box][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1715843224783{padding-right: 0px !important;padding-left: 0px !important;}” offset=”vc_col-xs-12″][vc_single_image image=”8019″ img_size=”full” css=”” el_class=”br-bot-left overflowed”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715894559742{margin-top: 30px !important;margin-bottom: 100px !important;}” el_class=”coloresnegros”][vc_column][vc_empty_space height=”45px”][vc_toggle title=”Consulting” open=”true” css=”” el_id=”#consultoria”]We conduct a thorough analysis to design customized solutions for property insurance and employee benefits.<\/p>\n

Our comprehensive and consultative approach allows us to deeply understand your company’s needs and offer strategies that optimize the protection of your assets while enhancing the well-being and retention of your team.[\/vc_toggle][vc_toggle title=”Insurance and Surety Brokerage” css=””]We specialize in analyzing your unique needs and offering personalized solutions that provide the highest level of protection and security. With access to a broad network of reputable insurers and sureties, we negotiate the best terms and rates on your behalf, ensuring you receive the value and coverage you deserve.<\/p>\n

At Fidex, we guarantee the best options and a service tailored to your specific requirements.[\/vc_toggle][vc_toggle title=”Account Management” css=””]At Fidex, we provide personalized service to manage the delivery and oversight of your products and services. This includes guidance on your insurance programs, informational sessions, staff training, and regular status reports.<\/p>\n

Our account management ensures efficiency, transparency, continuous updates, and ongoing coverage improvements, all aimed at enhancing risk management and strengthening protection for your company.
\n[\/vc_toggle][vc_toggle title=”Claims Management” css=””]At Fidex, we are dedicated to delivering prompt and effective responses to any incident, ensuring efficient claims management and comprehensive support throughout the entire recovery process. From start to finish, we work to ensure your losses are fully recovered.<\/p>\n

Additionally, we provide expert guidance on your policies, help evaluate the necessary coverage, assist with documentation and evidence collection, and facilitate clear and effective communication with insurance companies.
\n[\/vc_toggle][vc_toggle title=”Risk Control” css=””]During and at the end of the contracted programs’ term, we evaluate claims and coverages used, identify changes in risk exposure and emerging risks, and coordinate the transition to new coverages.<\/p>\n

Through data analysis using analytical tools and our specialized staff, we ensure any coverage gaps are properly filled, maintaining continuity in insurance and surety programs while adapting coverage to current client needs.[\/vc_toggle][vc_toggle title=”Information Technology” css=””]Through technological platforms, we promote agile communication and effective response with all our clients, ensuring a more complete and personalized risk management approach for each program.<\/p>\n

We manage risks through data analytics, identifying risk patterns, studying claims, and assessing complex scenarios. This allows us to provide our clients with recommendations based on real data, optimizing coverage and risk mitigation strategies.[\/vc_toggle][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1715968546263{padding-top: 100px !important;padding-bottom: 80px !important;background-color: #f9f9f9 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”coloresnegros”][vc_column width=”1\/2″ css=”.vc_custom_1611747504132{padding-right: 60px !important;}” offset=”vc_col-xs-12″][vc_custom_heading stripe_pos=”hide” stm_title_font_weight=”700″ text=”Digital Services” font_container=”tag:h4|font_size:40px|text_align:left|line_height:51px” use_theme_fonts=”yes” css=”.vc_custom_1721682179299{margin-bottom: 40px !important;}”][vc_column_text css=””]At Fidex, we strive to offer innovative solutions that simplify and improve your insurance management. With our digital services, you will have full and efficient control over your policies, providing an optimal experience for both administrators and policyholders.<\/p>\n

Explore Our Tools<\/strong>:[\/vc_column_text][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Dexter Anal\u00edtica”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”MAC – Sistema Delegado para Clientes”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Asesor Digital de Servicio (Chatbot)”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Fidex App”][\/stm_icon_box][stm_icon_box box_style=”style_8″ icon=”fas fa-check-circle” icon_size=”23″ icon_color=”custom” icon_color_custom=”#1faab1″ title=”Portal de Siniestros – Gastos M\u00e9dicos Mayores”][\/stm_icon_box][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1715843224783{padding-right: 0px !important;padding-left: 0px !important;}” offset=”vc_col-xs-12″][vc_single_image image=”8019″ img_size=”full” css=”” el_class=”br-bot-left overflowed”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1715894559742{margin-top: 30px !important;margin-bottom: 100px !important;}” el_class=”coloresnegros”][vc_column][vc_empty_space height=”45px”][vc_custom_heading stripe_pos=”hide” stm_title_font_weight=”700″ text=”Digital Services” font_container=”tag:h4|font_size:40px|text_align:center|line_height:51px” use_theme_fonts=”yes” css=”.vc_custom_1721681940258{margin-bottom: 40px !important;}”][vc_empty_space height=”25px”][vc_toggle title=”Dexter Analytics” open=”true” css=””]At Fidex, we have Dexter Analytics, an advanced platform that provides a unified view of the risks and data of contracted policies. This tool allows us to:<\/p>\n